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Welcome to our Procedures for Adult Services

These procedures, practice guidance and tools should be used as required by practitioners across all adult social care teams and services in Milton Keynes City Council.

The information included will:

  • Guide and inform practice;
  • Provide information about local policy and procedures for social workers, occupational therapists and other social care practitioners in Milton Keynes City Council Adult Services; and
  • Keep practitioners up to date with local and national developments in adult social care.

Note: The guidance on this site is based on national legal requirements and best practice. Some sections have been localised but to ensure that your practice meets and reflects our internal processes and local requirements, you should always check the Local Resources area for any additional guidance.

Local Resources

Local Resources are our internal processes, documents and internet/intranet links to support effective implementation of the procedures. This section also includes our Quality Assurance Framework which is a set of standards and tools to provide guidance on what good practice looks like. You can access these directly using the Local Resources button.

Provider and CQC Registered Services

Practitioners working across both social work and our provider services including CQC registered services can easily access the Care Providers Handbook here.

Children’s services and transitions

Practitioners working across both children's and adult services can easily access the Children's Procedures here.

Register for Updates

Register for Updates now. This will ensure that you receive automatic notification as soon as any changes are made to the site.


Find out about the latest amendments to the procedures here.

Last Updated: February 13, 2024